Privacy Policy

This Privacy Policy explains how personal information is collected, used, and protected when purchasing aquaculture products or using related services. By placing an order or providing information, you consent to the practices described below.

1. INFORMATION WE COLLECT

We may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address.
  • Payment Information: Credit/debit card details, bank information (processed securely through third-party payment providers).
  • Order Information: Products purchased, quantities, delivery instructions.
  • Usage Information: Interaction with communications, such as emails, messages, or support inquiries.

2. HOW INFORMATION IS USED

Collected information is used for:

  • Processing and fulfilling orders
  • Communicating order status, updates, and customer support
  • Managing billing and payment processing
  • Complying with legal and regulatory requirements
  • Improving products, services, and customer experience

3. INFORMATION SHARING

We respect your privacy and do not sell personal information. Information may be shared only:

  • With shipping carriers to deliver products
  • With payment processors to complete transactions
  • With third-party service providers who assist in order fulfillment or marketing
  • When required by law or government authorities

4. DATA SECURITY

  • Personal information is stored securely using industry-standard protection measures.
  • Sensitive information, such as payment details, is encrypted and transmitted through secure channels.
  • While we strive to protect your data, no system is 100% secure.

5. COOKIES AND TRACKING

  • Cookies and similar technologies may be used to improve website or order experience, analyze trends, and track user activity.
  • Users may disable cookies via their browser settings, but some features may not function properly.

6. YOUR RIGHTS

Depending on local laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications
  • Withdraw consent for data collection or processing

To exercise these rights, contact us using the information in Section 9.

7. THIRD-PARTY LINKS

  • Our services may include links to third-party sites. We are not responsible for their privacy practices.
  • Users should review third-party privacy policies separately.

8. DATA RETENTION

  • Personal data is retained only as long as necessary to fulfill orders, provide services, comply with legal obligations, or resolve disputes.

9. CONTACT INFORMATION

For questions regarding privacy or personal data:

  • Email: Beaconkoi@outlook.com